Since the first building blocks in the initial planning phase to create an integrated Centre for services, act as a unified platform for governmental services, considering the uniqueness and the nature of each service separately, and the necessary requirements and challenges of each one, defined by the measurable quality standards (happiness index) which can be used to monitor the level of governmental services. Our launch as a (happiness center) has coincided with the strategic goal adopted by the UAE government sector, which has been termed as a concept of audience-pleasing services. And then generated the need to set key performance indicators at both the administrative level or on the technical aspects related to the details of the performance of this service in an integrated manner. ex: the speed of delivery of service, accuracy, and skill of the human staff‑ in addition to using the latest technology in order to facilitate this process.
Establish a basic rule in work performance, which is to bring our service to the highest ranks of the Emirates Program for Excellence in Government Service.
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Service provided. It is very cooperative and fast services
Ahmed Al Ameri
Full cooperation from Tasheel and quick work, as well as always following up until approval, and solving problems faster, thanks to all Tasheel employees
Rabee Kamal
I went there many times very good and very fast service and quiet place. All the staff are very friendly
Muhammad Haneef
Great professional service. Quick solution in time. A nice and convenient place to spend your precious time and complete your transactions without any mistake. Appreciate the customer-facing skills of employees.
Joy Jose
Thanks are a duty and a word of truth. From years of honesty, I sincerely deal with them, and the employees understand, and always when I have a problem with the departments, they solve it for me as much as they can. I have tried more than one center and this is the best center I have been to.
Omar Al Maazmi
induction guide
We have worked on classifying services in terms of their various aspects, such as quality, speed, and the extent to which they achieve the concept of flexibility and excellence, to reserve an advanced place in the list of service providers.
profile
Innovation in finding solutions that contribute to the development of business performance methods for the benefit of all parties to the happiness equation (employee – service provider – conscious customer)
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